Terms and Conditions

1. Introduction

Welcome to EduLead Consultants Ltd (“EduLead”, “we”, “us” or “our”). These Terms and Conditions govern access to and use of our website, online learning platforms, virtual laboratories, courses, digital publications and related services.

By accessing our services, creating an account or purchasing a product, you agree to these terms. If you do not agree, please do not purchase or use the relevant service.

2. Our services

EduLead provides educational and digital services, which may include online courses and professional training; Arduino, Internet of Things (IoT), robotics and STEM resources; virtual laboratories and simulation tools; digital publications, guides and PDFs; AI-assisted educational content and media tools; and online learning communities.

Specific features, access periods and deliverables are described on the relevant product page.

3. Accounts and eligibility

Customers must provide accurate registration and contact information and keep login credentials secure. You are responsible for activity performed through your account, subject to applicable law and any security failure attributable to us. Notify us promptly if you suspect unauthorized access.

4. Prices and payments

Prices are displayed on the applicable product or checkout page in the stated currency. Payments may be processed through supported methods, including M-Pesa and payment cards, subject to availability. An order is considered paid when the payment provider confirms successful payment. Applicable taxes, fees or additional charges will be disclosed as required by law.

5. Access and delivery

Digital products are delivered electronically, for example through a download link, account activation, enrolment, virtual laboratory access or email instructions. Access periods, renewal arrangements and product limitations will be stated on the relevant product page.

6. Intellectual property

Unless stated otherwise, EduLead or its licensors own or lawfully license the intellectual property in our original course materials, PDFs, videos, software interfaces, branding, simulations and other proprietary resources. Customers receive a limited, non-exclusive, non-transferable licence for the permitted purpose stated on the product page. Without written permission, customers must not resell, redistribute, publicly republish, sublicense or commercially exploit protected materials.

7. Acceptable use

Customers must not use our services unlawfully, attempt unauthorized access, disrupt operations, upload malicious software, interfere with other learners, share credentials in breach of licence terms, or copy and resell protected content without permission. We may investigate suspected misuse and take proportionate action, subject to applicable law.

8. Educational information and outcomes

Our materials support learning and professional development. Unless explicitly stated, purchasing a course does not guarantee employment, certification, examination results, business success or a particular professional outcome. Where formal certification or accreditation is offered, the relevant awarding body and conditions will be identified.

9. Third-party services

Our services may rely on third-party payment, hosting, learning and communication providers. Their services may be subject to their own terms and privacy notices.

10. Availability and liability

We aim to provide reliable services but cannot guarantee uninterrupted access to online platforms or third-party infrastructure. Nothing in these terms excludes liability or remedies that cannot lawfully be excluded. To the extent permitted by law, EduLead is not responsible for indirect losses arising from circumstances outside its reasonable control.

11. Complaints and disputes

Please contact our support team first so we can attempt to resolve complaints fairly. These terms are governed by the laws of Kenya, subject to mandatory consumer-protection rights that may apply in other jurisdictions.

12. Changes to these terms

We may update these terms to reflect changes in our services, business practices or legal obligations. The revised version will be published with an updated effective date, and material changes will be communicated where reasonably required.

13. Contact

EduLead Consultants Ltd
Support: support@eduleadconsultantsltd.co.ke
Telephone: +254 721 365 540
Postal address: P.O. Box 10192-00400, Nairobi, Kenya